Civil Servants: Workplace Pensions

Summary

To ask the Minister for the Cabinet Office, what steps his Department is taking to ensure that Capita plc processes Civil Service pension cases in (a) a timely and (b) an efficient manner; and what that timeframe will be.

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Timeline

1. 20 May 2026

   Written question

   To ask the Minister for the Cabinet Office, what steps his Department is taking to ensure that Capita plc processes Civil Service pension cases in (a) a timely and (b) an efficient manner; and what that timeframe will be.

   Source: Commons

2. 26 June 2026

   Answer

   The Cabinet Office awarded Capita the contract to administer the Civil Service Pension Scheme in November 2023 under the previous government. The current delays facing scheme members are entirely unacceptable, and this Government has taken firm action to ...

   Source: Written answer

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• · Cabinet Office · Answering body

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