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United Kingdom · Question · Written question

UIN 33962

Government Departments: Complaints

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

15 July 2021

Last action

20 July 2021 · Answer

Status

Answered

Sponsors

Subjects

Discovery layer

Source updated

20 July 2021

Summary

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, if he will make it his policy that each Government department must provide either (a) an online form or (b) an email address which members of the public can use to make a

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Timeline

  1. 15 July 2021

    Written question

    To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, if he will make it his policy that each Government department must provide either (a) an online form or (b) an email address which members of the public can use to make a

    Source: Commons

  2. 20 July 2021

    Answer

    The Government Service Standard states that GOV.UK services must allow users to tell the Government what they think about a service, once they have used it. Services should also provide users with the opportunity to provide feedback whilst they are using ...

    Source: Written answer

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