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United Kingdom · Question · Written question

UIN 36685

Ministry of Defence: Complaints

answeredUnited Kingdom· UK Parliament· EN

Introduced

5 May 2016

Last action

10 May 2016 · Answer

Status

Answered

Sponsors

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Subjects

Defence

Source updated

10 May 2016

Defence

Summary

To ask the Secretary of State for Defence, on what dates reviews have been carried out of his Department's Complaints Protocol written in 2005; and what alterations have been made to that protocol as a result of each such review.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 5 May 2016

    Written question

    To ask the Secretary of State for Defence, on what dates reviews have been carried out of his Department's Complaints Protocol written in 2005; and what alterations have been made to that protocol as a result of each such review.

    Source: Commons

  2. 10 May 2016

    Answer

    The Ministry of Defence's procedures when handling complaints from members of the general public is governed by the Parliamentary Health Service Ombudsman who issue government departments with guidance and advice on protocols when dealing with complaints ...

    Source: Written answer

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