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United Kingdom · Question · Written question

UIN 3744

Disability: Telephone Services

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

27 November 2023

Last action

30 November 2023 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

30 November 2023

Summary

To ask the Secretary of State for Work and Pensions, how many calls were received by his Department's disability service centre's enquiry lines in each of the last two years.

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Timeline

  1. 27 November 2023

    Written question

    To ask the Secretary of State for Work and Pensions, how many calls were received by his Department's disability service centre's enquiry lines in each of the last two years.

    Source: Commons

  2. 30 November 2023

    Answer

    The table below shows data for Calls Offered to Agent Queue (number of calls received) for Disability Services, for each of the last two complete reporting years, 2021/22 and 2022/23. Reporting YearDirectorateCalls Offered to Agent Queue2021-2022Disabilit...

    Source: Written answer

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