United Kingdom · Question · Written question
UIN 38687
Passports: Advisory Services
Introduced
18 July 2022
Last action
25 July 2022 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
25 July 2022
Summary
To ask the Secretary of State for the Home Department, what recent assessment she has made of the adequacy of the passport advice service provided by Teleperformance under the terms of her Department’s contract with that organisation; what recent discussi
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
18 July 2022
Written question
To ask the Secretary of State for the Home Department, what recent assessment she has made of the adequacy of the passport advice service provided by Teleperformance under the terms of her Department’s contract with that organisation; what recent discussi
Source: Commons
25 July 2022
Answer
The service provided by Teleperformance is monitored daily to a pre-defined Service Level Agreement.In light of Teleperformance’s delivery not meeting the required standard earlier this year, they have been responding to a formal rectification plan. The s...
Source: Written answer
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- · Home Office · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2022-07-18/38687
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1490343
- uk · wq-1490343 · source updated 25 July 2022