United Kingdom · Question · Written question
UIN 39631
Universal Credit: Scotland
Introduced
24 April 2020
Last action
29 April 2020 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
29 April 2020
Summary
To ask the Secretary of State for Work and Pensions, how many staff are providing telephone support for people in Scotland trying to apply for universal credit; and what the average call waiting time is for those applicants.
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Timeline
24 April 2020
Written question
To ask the Secretary of State for Work and Pensions, how many staff are providing telephone support for people in Scotland trying to apply for universal credit; and what the average call waiting time is for those applicants.
Source: Commons
29 April 2020
Answer
We are unable to extract data for calls from claimants in Scotland from national data. As of 24 April 2020 the Department has around 7.5 thousand full time equivalent (FTE) staff taking calls from claimants in Great Britain, this includes contracted suppl...
Source: Written answer
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Sponsors
- · Department for Work and Pensions · Answering body
Related records
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2020-04-24/39631
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1190176
- uk · wq-1190176 · source updated 29 April 2020