United Kingdom · Question · Written question
UIN 39654
Telecommunications: Consumers
Original
Introduced
19 March 2025
Last action
28 March 2025 · Answer
Status
Answered
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Subjects
Discovery layer
Source updated
28 March 2025
Summary
To ask the Secretary of State for Science, Innovation and Technology, what plans his Department has to enable Ofcom to regulate poor customer service.
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Timeline
19 March 2025
Written question
To ask the Secretary of State for Science, Innovation and Technology, what plans his Department has to enable Ofcom to regulate poor customer service.
Source: Commons
28 March 2025
Answer
Ofcom’s principal duty, established by the Communications Act 2003, is to further the interests of citizens and consumers, and Ofcom sets its regulatory framework to promote good outcomes for consumers, in line with this duty.For telecoms, Ofcom has a dut...
Source: Written answer
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- · Department for Science, Innovation and Technology · Answering body
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2025-03-19/39654
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1786394
- uk · wq-1786394 · source updated 28 March 2025