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United Kingdom · Question · Written question

UIN 39674

Social Security Benefits: Digital Technology

answeredUnited Kingdom· UK Parliament· EN

Introduced

19 March 2025

Last action

26 March 2025 · Answer

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Answered

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Discovery layer

Source updated

26 March 2025

Summary

To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential merits of increasing (a) digitalisation and (b) automation in the provision of welfare services.

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Timeline

  1. 19 March 2025

    Written question

    To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential merits of increasing (a) digitalisation and (b) automation in the provision of welfare services.

    Source: Commons

  2. 26 March 2025

    Answer

    The Department for Work and Pensions (DWP) has already implemented many automation initiatives and remains dedicated to identifying future opportunities for further enhancements. To date, 58 automations have been deployed across the DWP, with 38 of them c...

    Source: Written answer

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