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United Kingdom · Question · Written question

UIN 40964

General Practitioners: Internet

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

24 March 2025

Last action

31 March 2025 · Answer

Status

Answered

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Discovery layer

Source updated

31 March 2025

Summary

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that (a) elderly and (b) vulnerable patients can telephone their GP surgery for assistance rather than using online or digital services.

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Timeline

  1. 24 March 2025

    Written question

    To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that (a) elderly and (b) vulnerable patients can telephone their GP surgery for assistance rather than using online or digital services.

    Source: Commons

  2. 31 March 2025

    Answer

    We understand that not all patients can or want to use online services. The GP Contract is clear that patients should always have the option of telephoning or visiting their practice in person, and all online tools must always be provided in addition to, ...

    Source: Written answer

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