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United Kingdom · Question · Written question

UIN 4293

Pensions Ombudsman: Complaints

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

28 November 2023

Last action

4 December 2023 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

4 December 2023

Summary

To ask the Secretary of State for Work and Pensions, how many complaints the Pensions Ombudsman Early Resolution Team escalated to the Pensions Ombudsman in (a) 2020, (b) 2021 and (c) 2022; and how much funding his Department provided the Pensions Ombudsm

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Timeline

  1. 28 November 2023

    Written question

    To ask the Secretary of State for Work and Pensions, how many complaints the Pensions Ombudsman Early Resolution Team escalated to the Pensions Ombudsman in (a) 2020, (b) 2021 and (c) 2022; and how much funding his Department provided the Pensions Ombudsm

    Source: Commons

  2. 4 December 2023

    Answer

    The Pensions Ombudsman (TPO) is reviewing its Key Performance Indicators (KPI’s) and data as part of its business planning for 2024/25. TPO does not hold data in a format that could produce a validated response as the information requested does not form p...

    Source: Written answer

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