United Kingdom · Question · Written question
UIN 43840
Universal Credit: Telephone Services
Original
Introduced
6 May 2020
Last action
15 May 2020 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
15 May 2020
Summary
To ask the Secretary of State for Work and Pensions, for what reason the opening times of the universal credit helpline have changed; and if she will ensure that the (a) UK Government and (b) universal credit websites are updated with the new information
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
6 May 2020
Written question
To ask the Secretary of State for Work and Pensions, for what reason the opening times of the universal credit helpline have changed; and if she will ensure that the (a) UK Government and (b) universal credit websites are updated with the new information
Source: Commons
15 May 2020
Answer
Since the start of the pandemic, we have received unprecedented levels of claims for Universal Credit. This was accompanied by a significant increase in call volumes which was impacting our ability to support customers, particularly those making new claim...
Source: Written answer
Votes
No vote records are attached yet.
Versions
No version snapshots stored. Document URLs remain at the source.
Documents
No documents linked.
Sponsors
- · Department for Work and Pensions · Answering body
Related records
No cross-record relationships stored yet.
Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2020-05-06/43840
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1193663
- uk · wq-1193663 · source updated 15 May 2020