United Kingdom · Question · Written question
UIN 43992
Social Security Benefits: Telephone Services
Introduced
6 May 2020
Last action
15 May 2020 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
15 May 2020
Summary
To ask the Secretary of State for Work and Pensions, what steps he has taken to ensure that benefits helplines are fully accessible to people with physical and learning disabilities.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
6 May 2020
Written question
To ask the Secretary of State for Work and Pensions, what steps he has taken to ensure that benefits helplines are fully accessible to people with physical and learning disabilities.
Source: Commons
15 May 2020
Answer
If customers have difficulties using the phone, they can use the following services:Relay UK which is a national service provided by BT that helps people with hearing and speech difficulties communicate with people over the phone. This can be used to cont...
Source: Written answer
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Sponsors
- · Department for Work and Pensions · Answering body
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2020-05-06/43992
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1193595
- uk · wq-1193595 · source updated 15 May 2020