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United Kingdom · Question · Written question

UIN 45445

HM Passport Office: Telephone Services

answeredUnited Kingdom· UK Parliament· EN

Introduced

2 September 2022

Last action

20 September 2022 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

20 September 2022

Summary

To ask the Secretary of State for the Home Department, what recent assessment her Department has made of the adequacy of the passport advice line.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 2 September 2022

    Written question

    To ask the Secretary of State for the Home Department, what recent assessment her Department has made of the adequacy of the passport advice line.

    Source: Commons

  2. 20 September 2022

    Answer

    The Passport Adviceline continues to be an integral part of the wider passport service, helping to ensure that customer queries are resolved as quickly as possible. Between January and August this year, approximately 3 million calls were answered by the P...

    Source: Written answer

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