Royal Mail: Delivery Services

Summary

To ask the Secretary of State for Business and Trade, whether his Department holds data on the proportion of Royal Mail (a) letter and (b) parcel deliveries that are not delivered within target times.

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Timeline

1. 29 May 2026

   Written question

   To ask the Secretary of State for Business and Trade, whether his Department holds data on the proportion of Royal Mail (a) letter and (b) parcel deliveries that are not delivered within target times.

   Source: Commons

2. 5 June 2026

   Answer

   It is for Ofcom, as the independent regulator for the postal sector, to set and monitor Royal Mail’s service standards and to collect and analyse quality of service data. Ofcom monitors Royal Mail’s performance closely against its delivery targets and can...

   Source: Written answer

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• · Department for Business and Trade · Answering body

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