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United Kingdom · Question · Written question

UIN 48335

HM Passport Office: Compensation

answeredUnited Kingdom· UK Parliament· EN

Introduced

6 September 2022

Last action

20 September 2022 · Answer

Status

Answered

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Discovery layer

Source updated

20 September 2022

Summary

To ask the Secretary of State for the Home Department, how much compensation has Her Majesty’s Passport Office paid out due delays in producing passports between 1 May 2022 and 1 September 2022.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 6 September 2022

    Written question

    To ask the Secretary of State for the Home Department, how much compensation has Her Majesty’s Passport Office paid out due delays in producing passports between 1 May 2022 and 1 September 2022.

    Source: Commons

  2. 20 September 2022

    Answer

    The standard passport service does not have a guaranteed service time. Compensation would not usually be paid by virtue of an application taking longer to process than the published processing time, and customers are advised not to book without a passport...

    Source: Written answer

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