United Kingdom · Question · Written question
UIN 48496
Jobcentres: Telephone Services
Introduced
6 September 2022
Last action
23 September 2022 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
23 September 2022
Summary
To ask the Secretary of State for Work and Pensions, what the (a) average and (b) longest waiting times for calls to be connected to each JobCentre Plus office in the UK were in each month in each of the last three years.
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Timeline
6 September 2022
Written question
To ask the Secretary of State for Work and Pensions, what the (a) average and (b) longest waiting times for calls to be connected to each JobCentre Plus office in the UK were in each month in each of the last three years.
Source: Commons
23 September 2022
Answer
As our telephony system operates as a virtual network with calls routed to service centres, information on calls to individual Jobcentre Plus offices is not available.
Source: Written answer
Votes
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Versions
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Documents
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Sponsors
- · Department for Work and Pensions · Answering body
Related records
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2022-09-06/48496
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1505322
- uk · wq-1505322 · source updated 23 September 2022