United Kingdom · Question · Written question
UIN 4952
Revenue and Customs: Managed Service Companies
Original
Introduced
29 May 2026
Last action
8 June 2026 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
8 June 2026
Summary
To ask the Chancellor of the Exchequer, what plans HMRC has to reduce its use of Managed Service Providers for customer contact services.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
29 May 2026
Written question
To ask the Chancellor of the Exchequer, what plans HMRC has to reduce its use of Managed Service Providers for customer contact services.
Source: Commons
8 June 2026
Answer
HMRC’s use of Managed Service Providers (MSPs) is not primarily driven by cost savings. HMRC uses MSPs to support the delivery of flexible and reliable customer service for taxpayers. All HMRC activity is assessed for value for money using standard Civil ...
Source: Written answer
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Sponsors
- · Treasury · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2026-05-29/4952
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1909997
- uk · wq-1909997 · source updated 8 June 2026