United Kingdom · Question · Written question
UIN 52112
Pension Service: Telephone Services
Introduced
13 May 2025
Last action
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Status
Answered
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Subjects
Discovery layer
Source updated
22 May 2025
Summary
To ask the Secretary of State for Work and Pensions, how many calls to the Pension Service helpline (a) were not answered, (b) involved the caller being on hold for more than 10 minutes and (c) were terminated by the Pension Service following the caller b
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