United Kingdom · Question · Written question
UIN 53397
Revenue and Customs: Telephone Services
Original
Introduced
21 September 2022
Last action
29 September 2022 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
29 September 2022
Summary
To ask the Chancellor of the Exchequer, what recent assessment he has made of the adequacy of HMRC's (a) average telephone response time targets and (b) operating phone hours; and what information his Department holds on average response times from first
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Timeline
21 September 2022
Written question
To ask the Chancellor of the Exchequer, what recent assessment he has made of the adequacy of HMRC's (a) average telephone response time targets and (b) operating phone hours; and what information his Department holds on average response times from first
Source: Commons
29 September 2022
Answer
HMRC targets are agreed with HM Treasury and are then used by HMRC to allocate resources appropriately across the department. Information in the form requested is not readily available and could only be obtained, compiled, and collated at a disproportiona...
Source: Written answer
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- · Treasury · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2022-09-21/53397
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1507425
- uk · wq-1507425 · source updated 29 September 2022