United Kingdom · Question · Written question
UIN 54044
Credit and Debt Collection
Introduced
21 May 2025
Last action
3 June 2025 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
3 June 2025
Summary
To ask the Chancellor of the Exchequer, what steps she is taking to ensure that (a) creditors and (b) debt collection agencies (i) respond to customer enquiries and (ii) amend credit files in a timely manner.
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Timeline
21 May 2025
Written question
To ask the Chancellor of the Exchequer, what steps she is taking to ensure that (a) creditors and (b) debt collection agencies (i) respond to customer enquiries and (ii) amend credit files in a timely manner.
Source: Commons
3 June 2025
Answer
Consumer credit lenders and debt collection agencies are regulated by the Financial Conduct Authority (FCA) and must comply with its rules. Under the FCA’s Consumer Duty, providing effective customer support is a key requirement. Regulated firms must prov...
Source: Written answer
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Sponsors
- · Treasury · Answering body
Related records
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2025-05-21/54044
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1805097
- uk · wq-1805097 · source updated 3 June 2025