Loneliness

Summary

To ask the Secretary of State for Work and Pensions, if he will take steps to require his frontline officials to (a) assess the potential (i) loneliness and (ii) social isolation when interacting with people who may be vulnerable to those challenges and (

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Timeline

1. 6 December 2023

   Written question

   To ask the Secretary of State for Work and Pensions, if he will take steps to require his frontline officials to (a) assess the potential (i) loneliness and (ii) social isolation when interacting with people who may be vulnerable to those challenges and (

   Source: Commons

2. 12 December 2023

   Answer

   All new and existing staff who work with customers are trained to consider a person's circumstances and to tailor support according to their individual needs. Staff complete training that covers a wide range of claimant circumstances, including how to rec...

   Source: Written answer

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Sponsors

• · Department for Work and Pensions · Answering body

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