United Kingdom · Question · Written question
UIN 63161
Pensions Ombudsman: Standards
Original
Introduced
26 June 2025
Last action
1 July 2025 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
1 July 2025
Summary
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce waiting times at the Pensions Ombudsman for (a) older pensioners and (b) other people.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
26 June 2025
Written question
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce waiting times at the Pensions Ombudsman for (a) older pensioners and (b) other people.
Source: Commons
1 July 2025
Answer
The Pension Ombudsman (TPO) has experienced a significant increase in complaints over several years, and this trend is continuing. This has impacted on waiting times for cases to be allocated to specialists. TPO does not differentiate or collect data on a...
Source: Written answer
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- · Department for Work and Pensions · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2025-06-26/63161
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1817177
- uk · wq-1817177 · source updated 1 July 2025