United Kingdom · Question · Written question
UIN 64295
BT Group: Staff
Introduced
17 October 2022
Last action
24 October 2022 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
24 October 2022
Summary
To ask the Secretary of State for Digital, Culture, Media and Sport, what requirements if any are placed on BT-operated call centres for emergency services in relation to pastoral support for call centre workers exposed to traumatic situations through the
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
17 October 2022
Written question
To ask the Secretary of State for Digital, Culture, Media and Sport, what requirements if any are placed on BT-operated call centres for emergency services in relation to pastoral support for call centre workers exposed to traumatic situations through the
Source: Commons
24 October 2022
Answer
His Majesty’s Government appreciates the vital role that BT call handlers provide in taking emergency calls from the public and connecting them to the emergency authorities. BT acts as the Call Handling Agent on behalf of communication providers. The Gove...
Source: Written answer
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Sponsors
- · Department for Digital, Culture, Media and Sport · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2022-10-17/64295
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1522893
- uk · wq-1522893 · source updated 24 October 2022