United Kingdom · Question · Written question
UIN 6665
Personal Independence Payment
Introduced
12 December 2023
Last action
19 December 2023 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
19 December 2023
Summary
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to monitor the quality of the (a) customer service and (b) assessments provided by (i) Capita and (ii) other external assessors for Personal Independence Payment appl
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Timeline
12 December 2023
Written question
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to monitor the quality of the (a) customer service and (b) assessments provided by (i) Capita and (ii) other external assessors for Personal Independence Payment appl
Source: Commons
19 December 2023
Answer
Quality is a priority for both the Personal Independence Payment (PIP) assessment providers (APs), Capita and Independent Assessment Services, and the department. There is a comprehensive performance regime which drives APs to meet stringent quality stand...
Source: Written answer
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Sponsors
- · Department for Work and Pensions · Answering body
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2023-12-12/6665
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1677480
- uk · wq-1677480 · source updated 19 December 2023