United Kingdom · Question · Written question
UIN 67164
Business: Telephone Services
Introduced
1 November 2021
Last action
4 November 2021 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
4 November 2021
Summary
To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department receive feedback on calls to the Business Support Helpline.
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Timeline
1 November 2021
Written question
To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department receive feedback on calls to the Business Support Helpline.
Source: Commons
4 November 2021
Answer
Every contact to the Helpline, be it via telephone, webchat, email or social media channel, is surveyed on their satisfaction and impact of using the service. Post-interaction with the service, contacts can grade the service from very satisfied to unsatis...
Source: Written answer
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- · Department for Business, Energy and Industrial Strategy · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2021-11-01/67164
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1365006
- uk · wq-1365006 · source updated 4 November 2021