Consumers: Dispute Resolution

Summary

To ask the Secretary of State for Business and Trade, what assessment he has made of the potential (i) merits of requiring established consumer arbitration schemes to be (a) free and (b) subject only to nominal consumer fees and potential (ii) of that on

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Timeline

1. 4 June 2026

   Written question

   To ask the Secretary of State for Business and Trade, what assessment he has made of the potential (i) merits of requiring established consumer arbitration schemes to be (a) free and (b) subject only to nominal consumer fees and potential (ii) of that on

   Source: Commons

2. 9 June 2026

   Answer

   The intention of the fee structure is to ensure fees are set at levels commensurate, over a reasonable course of time, with the costs of CTSI performing the relevant ADR functions to the standard required, that these are predictable for ADR providers and ...

   Source: Written answer

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Sponsors

• · Department for Business and Trade · Answering body

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