United Kingdom · Question · Written question
UIN 71474
NHS 111
Introduced
8 November 2021
Last action
15 November 2021 · Answer
Status
Answered
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Subjects
Discovery layer
Source updated
15 November 2021
Summary
To ask the Secretary of State for Health and Social Care, what the (a) average call duration, (b) average waiting time and (c) total number of calls were to the NHS emergency advice service number 111 where the caller ended the call before it was answered
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Timeline
8 November 2021
Written question
To ask the Secretary of State for Health and Social Care, what the (a) average call duration, (b) average waiting time and (c) total number of calls were to the NHS emergency advice service number 111 where the caller ended the call before it was answered
Source: Commons
15 November 2021
Answer
The average call duration for NHS111 calls is not held centrally.The average waiting time for NHS111 calls is only available for April – August 2021, and not for previous years. The average waiting from April to August 2021 was 271 seconds.The total numbe...
Source: Written answer
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- · Department of Health and Social Care · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2021-11-08/71474
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1366974
- uk · wq-1366974 · source updated 15 November 2021