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United Kingdom · Question · Written question

UIN 73066

Revenue and Customs: Birmingham

answeredUnited Kingdom· UK Parliament· EN

Introduced

13 July 2020

Last action

16 July 2020 · Answer

Status

Answered

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Discovery layer

Source updated

16 July 2020

Summary

To ask the Chancellor of the Exchequer, what Key Performance Indicators were missed at (a) City Centre House and (b) Norfolk House HMRC offices in Birmingham from 16 to 17 March 2020; and what penalties were issued to the contracted cleaning company ISS.

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Timeline

  1. 13 July 2020

    Written question

    To ask the Chancellor of the Exchequer, what Key Performance Indicators were missed at (a) City Centre House and (b) Norfolk House HMRC offices in Birmingham from 16 to 17 March 2020; and what penalties were issued to the contracted cleaning company ISS.

    Source: Commons

  2. 16 July 2020

    Answer

    The following tasks were not delivered within agreed KPIs between the period of 16 to 17 March for each site as follows: (a) Birmingham, City Centre House 4 items: 2 Fabric, 1 Electrical, 1 Plumbing; and (b) Birmingham Norfolk House 1 item. HMRC are not a...

    Source: Written answer

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