United Kingdom · Question · Written question
UIN 74926
Department for International Trade: Telephone Services
Original
Introduced
15 November 2021
Last action
23 November 2021 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
23 November 2021
Summary
To ask the Secretary of State for International Trade, with reference to the contract agreed by her Department on 26 August 2021 for provision of an Export Support Services Contact Centre, how many calls were received by the contact centre between 1 Octob
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Timeline
15 November 2021
Written question
To ask the Secretary of State for International Trade, with reference to the contract agreed by her Department on 26 August 2021 for provision of an Export Support Services Contact Centre, how many calls were received by the contact centre between 1 Octob
Source: Commons
23 November 2021
Answer
926 helpline enquiries were received by the Export Support Services Contact Centre between 1 October and 12 November 2021. 99% of all calls were answered within 30 seconds. This data comes from management information supplied by the helpline and has had b...
Source: Written answer
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- · Department for International Trade · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2021-11-15/74926
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1378554
- uk · wq-1378554 · source updated 23 November 2021