United Kingdom · Question · Written question
UIN 76202
Revenue and Customs: Telephone Services
Original
Introduced
9 September 2025
Last action
15 September 2025 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
15 September 2025
Summary
To ask the Chancellor of the Exchequer, how many and what proportion of telephone calls to HM Revenue and Customs were answered in (a) 2015 and (b) 2016.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
9 September 2025
Written question
To ask the Chancellor of the Exchequer, how many and what proportion of telephone calls to HM Revenue and Customs were answered in (a) 2015 and (b) 2016.
Source: Commons
15 September 2025
Answer
HMRC’s published historic data series includes figures for 2014-15, 2015-16 and 2016-17. This data sets out the number of telephony contacts and the percentage of total call attempts handled by HMRC Contact Centres. These figures, along with the length of...
Source: Written answer
Votes
No vote records are attached yet.
Versions
No version snapshots stored. Document URLs remain at the source.
Documents
No documents linked.
Sponsors
- · Treasury · Answering body
Related records
No cross-record relationships stored yet.
Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2025-09-09/76202
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1833684
- uk · wq-1833684 · source updated 15 September 2025