United Kingdom · Question · Written question
UIN 76203
Revenue and Customs: Telephone Services
Original
Introduced
9 September 2025
Last action
15 September 2025 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
15 September 2025
Summary
To ask the Chancellor of the Exchequer, how many telephone calls were received by HM Revenue and Customs in (a) 2015 and (b) 2016.
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Timeline
9 September 2025
Written question
To ask the Chancellor of the Exchequer, how many telephone calls were received by HM Revenue and Customs in (a) 2015 and (b) 2016.
Source: Commons
15 September 2025
Answer
HMRC’s published historic data series includes figures for 2014-15, 2015-16 and 2016-17. This data sets out the number of telephony contacts and the percentage of total call attempts handled by HMRC Contact Centres. These figures, along with the length of...
Source: Written answer
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- · Treasury · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2025-09-09/76203
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1833685
- uk · wq-1833685 · source updated 15 September 2025