PoliticalRepoPoliticalRepo

United Kingdom · Question · Written question

UIN 792

Independent Case Examiner: Complaints

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

12 May 2021

Last action

20 May 2021 · Answer

Status

Answered

Sponsors

Subjects

Discovery layer

Source updated

20 May 2021

Summary

To ask the Secretary of State for Work and Pensions, how many complaints to the Independent Case Examiner about benefits were waiting more than 12 months to be allocated to a case worker for investigation in each year since 2010.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 12 May 2021

    Written question

    To ask the Secretary of State for Work and Pensions, how many complaints to the Independent Case Examiner about benefits were waiting more than 12 months to be allocated to a case worker for investigation in each year since 2010.

    Source: Commons

  2. 20 May 2021

    Answer

    When the Independent Case Examiner (ICE) Office accept a complaint for investigation, they will initially try to broker a solution between the complainant and the relevant department or supplier, without having to request evidence to inform an investigati...

    Source: Written answer

Votes

No vote records are attached yet.

Versions

No version snapshots stored. Document URLs remain at the source.

Documents

No documents linked.

Sponsors

Related records

No cross-record relationships stored yet.

Sources

PoliticalRepo is an index and interpretation layer, not the authoritative legal source.