United Kingdom · Question · Written question
UIN 79380
General Practitioners: Telephone Services
Introduced
22 November 2021
Last action
25 November 2021 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
25 November 2021
Summary
To ask the Secretary of State for Health and Social Care, what assessment he has made of the potential viability of ensuring all GP surgeries have a (a) queue and (b) hold function as part of their booking system for GP appointments.
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Timeline
22 November 2021
Written question
To ask the Secretary of State for Health and Social Care, what assessment he has made of the potential viability of ensuring all GP surgeries have a (a) queue and (b) hold function as part of their booking system for GP appointments.
Source: Commons
25 November 2021
Answer
NHS England has estimated that one quarter of practices have already moved to cloud-based telephony, which can provide automated queuing and a hold function. ‘Our plan for improving access for patients and supporting general practice’, published 14 Octobe...
Source: Written answer
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Sponsors
- · Department of Health and Social Care · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2021-11-22/79380
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1380992
- uk · wq-1380992 · source updated 25 November 2021