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United Kingdom · Question · Written question

UIN 80286

Revenue and Customs: Telephone Services

answeredUnited Kingdom· UK Parliament· EN

Introduced

23 November 2021

Last action

26 November 2021 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

26 November 2021

Summary

To ask the Chancellor of the Exchequer, how many calls made to the HMRC National Insurance helpline were not answered at all, in each of the last 36 months.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 23 November 2021

    Written question

    To ask the Chancellor of the Exchequer, how many calls made to the HMRC National Insurance helpline were not answered at all, in each of the last 36 months.

    Source: Commons

  2. 26 November 2021

    Answer

    Information on HMRC’s current performance is published here:https://www.gov.uk/government/collections/hmrc-monthly-performance-reportshttps://www.gov.uk/government/collections/hmrc-quarterly-performance-updates

    Source: Written answer

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