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United Kingdom · Question · Written question

UIN 81933

Revenue and Customs: Telephone Services

answeredUnited Kingdom· UK Parliament· EN

Introduced

25 November 2021

Last action

30 November 2021 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

30 November 2021

Summary

To ask the Chancellor of the Exchequer, how many calls made to the HMRC employers helpline were (a) answered and (b) not answered, within five minutes, in each of the last 36 months.

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Timeline

  1. 25 November 2021

    Written question

    To ask the Chancellor of the Exchequer, how many calls made to the HMRC employers helpline were (a) answered and (b) not answered, within five minutes, in each of the last 36 months.

    Source: Commons

  2. 30 November 2021

    Answer

    Information on HMRC performance can be found here: https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates https://www.gov.uk/government/collections/hmrc-monthly-performance-reports

    Source: Written answer

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