United Kingdom · Question · Written question
UIN 83165
Jobcentres: Telephone Services
Original
Introduced
17 October 2025
Last action
3 November 2025 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
3 November 2025
Summary
To ask the Secretary of State for Work and Pensions, what the (a) average waiting time for people calling and (b) time people spent on hold to Jobcentres was in the last year.
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Timeline
17 October 2025
Written question
To ask the Secretary of State for Work and Pensions, what the (a) average waiting time for people calling and (b) time people spent on hold to Jobcentres was in the last year.
Source: Commons
3 November 2025
Answer
We cannot provide the data requested for this Parliamentary Question. Jobcentres span multiple benefit streams and business functions and therefore we do not retain telephony data specifically relating to Jobcentres.
Source: Written answer
Votes
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Versions
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Documents
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Sponsors
- · Department for Work and Pensions · Answering body
Related records
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2025-10-17/83165
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1842514
- uk · wq-1842514 · source updated 3 November 2025