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United Kingdom · Question · Written question

UIN 84268

Self-assessment: Fines

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

22 October 2025

Last action

31 October 2025 · Answer

Status

Answered

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Discovery layer

Source updated

31 October 2025

Summary

To ask the Chancellor of the Exchequer, pursuant to the Answer of 14 October 2025 to Question 77620 Self-assessment: Fines, what the average response time was of HMRC’s dedicated support service to those facing personal difficulties over the latest 12 mon

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Timeline

  1. 22 October 2025

    Written question

    To ask the Chancellor of the Exchequer, pursuant to the Answer of 14 October 2025 to Question 77620 Self-assessment: Fines, what the average response time was of HMRC’s dedicated support service to those facing personal difficulties over the latest 12 mon

    Source: Commons

  2. 31 October 2025

    Answer

    HMRC are committed to being aware of customers’ wider personal situations and will provide extra support if customers need it, as set out in the HMRC Charter. All HMRC advisers are given training and guidance on how to identify customers who need extra he...

    Source: Written answer

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