Social Security Benefits: Visual Impairment

Summary

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that the (a) application and (b) appeal processes for disability benefits are accessible to (i) blind and (ii) visually impaired people in Surrey Heath cons

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Timeline

1. 22 October 2025

   Written question

   To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that the (a) application and (b) appeal processes for disability benefits are accessible to (i) blind and (ii) visually impaired people in Surrey Heath cons

   Source: Commons

2. 3 November 2025

   Answer

   The (a) initial new claims application process for disability benefits is either paper or telephony based. A range of alternative formats are available for paper-based correspondence and is therefore accessible to blind and visually impaired customers. Cu...

   Source: Written answer

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• · Department for Work and Pensions · Answering body

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