Postal Services: Standards

Summary

To ask the Secretary of State for Business and Trade, if she will have discussions with Royal Mail on compensating people who have experienced delays receiving mail.

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Timeline

1. 8 January 2024

   Written question

   To ask the Secretary of State for Business and Trade, if she will have discussions with Royal Mail on compensating people who have experienced delays receiving mail.

   Source: Commons

2. 16 January 2024

   Answer

   Royal Mail is a private business and the Government does not have a role in its commercial or operational decisions, including its policies on compensating users for postal delays.As the independent regulator of postal services, Ofcom requires Royal Mail ...

   Source: Written answer

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Sponsors

• · Department for Business and Trade · Answering body

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