United Kingdom · Question · Written question
UIN 8599
NHS: Complaints
Original
Introduced
1 November 2019
Last action
5 November 2019 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
5 November 2019
Summary
To ask the Secretary of State for Health and Social Care, which NHS organisation is responsible for ensuring NHS complaints are handled effectively; and what the process is for handling complaints where multiple NHS organisations are involved.
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Timeline
1 November 2019
Written question
To ask the Secretary of State for Health and Social Care, which NHS organisation is responsible for ensuring NHS complaints are handled effectively; and what the process is for handling complaints where multiple NHS organisations are involved.
Source: Commons
5 November 2019
Answer
Under the National Health Service complaints procedure, complaints can be made either to the provider or the commissioner of the service in question. It is for the NHS body receiving the complaint to ensure the complaint is handled effectively at a local ...
Source: Written answer
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- · Department of Health and Social Care · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2019-11-01/8599
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1167804
- uk · wq-1167804 · source updated 5 November 2019