United Kingdom · Question · Written question
UIN 89065
Universal Credit: Telephone Services
Introduced
10 November 2025
Last action
19 November 2025 · Answer
Status
Answered
Sponsors
—
Subjects
Discovery layer
Source updated
19 November 2025
Summary
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 27 October 2025 to Question 83169 Universal Credit: Telephone Services, how many and what proportion of calls to the Universal Credit helpline dropped in each of the last five
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Timeline
10 November 2025
Written question
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 27 October 2025 to Question 83169 Universal Credit: Telephone Services, how many and what proportion of calls to the Universal Credit helpline dropped in each of the last five
Source: Commons
19 November 2025
Answer
DWP does not maintain a telephony reporting measure for “dropped calls”
Source: Written answer
Votes
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Versions
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Documents
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Sponsors
- · Department for Work and Pensions · Answering body
Related records
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2025-11-10/89065
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1850112
- uk · wq-1850112 · source updated 19 November 2025