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United Kingdom · Question · Written question

UIN 90400

Passports: Delivery Services

answeredUnited Kingdom· UK Parliament· EN

Introduced

9 December 2021

Last action

15 December 2021 · Answer

Status

Answered

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Discovery layer

Source updated

15 December 2021

Summary

To ask the Secretary of State for the Home Department, what assessment she has made of trends in the level of complaints in respect of the delivery of passports since TNT became the delivery provider.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 9 December 2021

    Written question

    To ask the Secretary of State for the Home Department, what assessment she has made of trends in the level of complaints in respect of the delivery of passports since TNT became the delivery provider.

    Source: Commons

  2. 15 December 2021

    Answer

    The percentage of complaints about UK deliveries of passports and supporting documents is 0.02% between January and November 2021.This compares to 0.02% in 2019 which was the last full year prior to the commencement of the current contract.

    Source: Written answer

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