PoliticalRepoPoliticalRepo

United Kingdom · Question · Written question

UIN 904487

Local Government: Complaints

answeredUnited Kingdom· UK Parliament· EN

Introduced

3 June 2025

Last action

9 June 2025 · Answer

Status

Answered

Sponsors

Subjects

Discovery layer

Source updated

9 June 2025

Summary

To ask the Secretary of State for Housing, Communities and Local Government, what steps she is taking to help ensure that councils are accountable to their constituents during complaints processes.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 3 June 2025

    Written question

    To ask the Secretary of State for Housing, Communities and Local Government, what steps she is taking to help ensure that councils are accountable to their constituents during complaints processes.

    Source: Commons

  2. 9 June 2025

    Answer

    Councils should follow the Local Government and Social Care Ombudsman’s Complaint Handling Code, which sets out how complaints should be considered fairly and effectively. Residents dissatisfied with their complaint outcome can refer their complaint to th...

    Source: Written answer

Votes

No vote records are attached yet.

Versions

No version snapshots stored. Document URLs remain at the source.

Documents

No documents linked.

Sponsors

Related records

No cross-record relationships stored yet.

Sources

PoliticalRepo is an index and interpretation layer, not the authoritative legal source.