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United Kingdom · Question · Written question

UIN 9183

Department for Work and Pensions: Terminology

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

15 October 2024

Last action

21 October 2024 · Answer

Status

Answered

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Discovery layer

Source updated

21 October 2024

Summary

To ask the Secretary of State for Work and Pensions, if she will review her Department's use of the term customer for claimants.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 15 October 2024

    Written question

    To ask the Secretary of State for Work and Pensions, if she will review her Department's use of the term customer for claimants.

    Source: Commons

  2. 21 October 2024

    Answer

    The department keeps its policies and procedures under regular review, including how it communicates with users of its services.

    Source: Written answer

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