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United Kingdom · Question · Written question

UIN 92887

Revenue and Customs: Telephone Services

Original

answeredUnited Kingdom· UK Parliament· EN

Introduced

19 November 2025

Last action

26 November 2025 · Answer

Status

Answered

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Subjects

Discovery layer

Source updated

26 November 2025

Summary

To ask the Chancellor of the Exchequer, how many telephone operators work on the HMRC self-assessment line by the nationality of those operators.

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Timeline

  1. 19 November 2025

    Written question

    To ask the Chancellor of the Exchequer, how many telephone operators work on the HMRC self-assessment line by the nationality of those operators.

    Source: Commons

  2. 26 November 2025

    Answer

    HMRC does not have information readily available identifying the nationality of staff working on specific telephone enquiry lines. Obtaining this information would require a manual process which would exceed the cost threshold for answering parliamentary ...

    Source: Written answer

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