United Kingdom · Question · Written question
UIN 92914
Department for Education: Telephone Services
Original
Introduced
14 December 2021
Last action
5 January 2022 · Answer
Status
Answered
Sponsors
—
Subjects
Education
Source updated
5 January 2022
Summary
To ask the Secretary of State for Education, with reference to his Department's coronavirus helpline, advertised as at 0800 046 8687, how many calls have been (a) made to that number, (b) answered, (c) answered within five minutes, (d) answered within ten
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Timeline
14 December 2021
Written question
To ask the Secretary of State for Education, with reference to his Department's coronavirus helpline, advertised as at 0800 046 8687, how many calls have been (a) made to that number, (b) answered, (c) answered within five minutes, (d) answered within ten
Source: Commons
5 January 2022
Answer
The average wait times for the COVID-19 helpline for each month of the last eighteen months are contained in the attached table (row 7).The average call duration for the COVID-19 helpline for each month of the last eighteen months are contained in the att...
Source: Written answer
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- · Department for Education · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2021-12-14/92914
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1387672
- uk · wq-1387672 · source updated 5 January 2022