Local Government and Social Care Ombudsman: Complaints

Summary

To ask the Secretary of State for Housing, Communities and Local Government, whether the Ombudsman has sought additional (a) funding and (b) staffing resources to improve complaint handling times.

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Timeline

1. 12 June 2026

   Written question

   To ask the Secretary of State for Housing, Communities and Local Government, whether the Ombudsman has sought additional (a) funding and (b) staffing resources to improve complaint handling times.

   Source: Commons

2. 16 June 2026

   Answer

   The Local Government and Social Care Ombudsman is operationally independent of central government, and the Ombudsman is accountable directly to Parliament for the use of their investigatory powers. The Department does not routinely collect performance inf...

   Source: Written answer

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• · Ministry of Housing, Communities and Local Government · Answering body

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