Mobile Phones: Fees and Charges

Summary

To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to protect the elderly and most vulnerable from unsolicited calls selling mobile phone upgrades or contracts.

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Timeline

1. 28 November 2025

   Written question

   To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to protect the elderly and most vulnerable from unsolicited calls selling mobile phone upgrades or contracts.

   Source: Commons

2. 9 December 2025

   Answer

   Unsolicited direct marketing calls are regulated by the Privacy and Electronic Communications Regulations 2003 (PECR). Under PECR, companies must not make live marketing calls to a number that is registered on the Telephone Preference Service (TPS) list. ...

   Source: Written answer

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• · Department for Science, Innovation and Technology · Answering body

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