Revenue and Customs: Telephone Services

Summary

To ask the Chancellor of the Exchequer, how long has the HMRC helpline number 0300 200 3822 been out of service.

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Timeline

1. 3 December 2025

   Written question

   To ask the Chancellor of the Exchequer, how long has the HMRC helpline number 0300 200 3822 been out of service.

   Source: Commons

2. 8 December 2025

   Answer

   The Debt management Self Assessment (SA) payment helpline, 0300 200 3822, was retired at the end of July 2025.From March to July 2025, an announcement was played to all customers phoning the Debt management SA payment helpline advising them that the numbe...

   Source: Written answer

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• · Treasury · Answering body

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