United Kingdom · Question · Written question
UIN 9695
VFS Global: Visas
Introduced
15 January 2024
Last action
22 January 2024 · Answer
Status
Answered
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Subjects
Discovery layer
Source updated
22 January 2024
Summary
To ask the Secretary of State for the Home Department, pursuant to the Answer of 5 December 2023 to Question 3995 on VFS Global, what steps his Department is taking to monitor the administration of the UK visa appointment system by VFS Global.
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Timeline
15 January 2024
Written question
To ask the Secretary of State for the Home Department, pursuant to the Answer of 5 December 2023 to Question 3995 on VFS Global, what steps his Department is taking to monitor the administration of the UK visa appointment system by VFS Global.
Source: Commons
22 January 2024
Answer
The NGOV contract, the commercial vehicle that manages the terms of service delivered by VFS, has a KPI regime to manage supplier performance. CSL5 is the KPI that measures appointment availability. This KPI is published publicly, by the Cabinet Office, o...
Source: Written answer
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- · Home Office · Answering body
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://questions-statements.parliament.uk/written-questions/detail/2024-01-15/9695
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1682168
- uk · wq-1682168 · source updated 22 January 2024